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Training & education

committed to quality

Crafting delicious coffee and excellent espresso requires training, practice, and patience. Our Training & Education team offers a variety of courses designed to keep your baristas focused on quality and efficiency, while showcasing the efforts of our coffee producers. Such is the power of promise to deliver the highest quality coffee, training and service.

barista fundamentals

This course is ideal for new baristas and can be used as a refresher for your experienced team. Students learn to dose, pull and taste a shot; steam milk to the optimal temperature and texture; make proper grind adjustments; develop daily cleaning habits and troubleshoot when something goes awry.
Limit: 4  Duration: 3 hours | $250 / Person (Free for Wholesale Partners)

Drink Construction

Learn to create silky smooth lattes, velvety cappuccinos and everything on your menu to the same quality standards as Batdorf & Bronson® retail locations. This course solidifies espresso preparation techniques and focuses on the efficient order in which espresso drinks should be constructed.
Limit: 4. Duration: 3 hours | $250 / Person (Free for Wholesale Partners)

Latte Art

This course covers fundamental mechanical skills of pouring latte art, providing a walkthrough of the major designs step by step. While most students may not consistently pour rosettas after just one class, all students will take with them the tools to practice and a strong foundation on which to build. 
Prerequisite: Barista Fundamentals
Limit: 2. Duration: 2 hours | $170 / Person (Free for Wholesale Partners)

Brewing Workshop

Brewed coffee is the backbone of most coffeehouses and cafés. In this session our trainers will increase your knowledge of automated brewers and introduce you to distinctive brewing techniques such as: French Press, Melitta, Hario V60, Chemex, Vacuum Pot, Aeropress, KONE, Clever Dripper and more. Specific methods and class content will be customized for your needs.
Limit: 8. Duration: 3 hours | $175 / Person (Free for Wholesale Partners)

Preventative Maintenance

Save time, equipment, coffee, and money. We will introduce cleaning and maintenance schedules, making adjustments on the espresso machine, taking apart the espresso grinder for cleaning and reassembly and more. This course is recommended for more mechanically inclined staff, management, and shop owners.
Limit: 4  Duration: 3 hours | $250 / Person (Free for Wholesale Partners)

Coffee Cupping

This course is an introduction to the cupping procedure coffee tasters use around the world to evaluate coffee. Learn to distinguish prominent flavor profiles from each major coffee growing region. While analyzing each coffee, we will explore the following: aroma, acidity, body, complexity and flavor. This engaging session can be especially useful for businesses retailing whole bean coffee.
Limit: 8 Duration: 1.5 hours | $150 / Person (Free for Wholesale Partners)

Seed to Cup

An introduction to coffee from its seedling stages in the nursery to your blissful morning cup.  Join us at the cupping table while we journey through the life cycle of coffee, focusing on production, harvest, evaluation, and resale. This course can be customized to include an introduction to the cupping procedure; a coffee evaluation process in which the student will learn to distinguish prominent flavor profiles from each major coffee growing region.
Limit: 8 Duration: 1.5 hours | $150 / Person (Free for Wholesale Partners)

Train the Trainer

This specially designed seminar is ideal for a new business owner or a current owner upgrading a current coffee program. Allow us to put our retail experience to work for you. Offerings are limited to once per quarter and require advance registration.
Limit: 2  Duration: 2 Days | $1,050 / Person OR 1 Day | $600 / Person (Free for Wholesale Partners)

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